Frequently Asked Questions
1. If I expected a correspondence from the old servicing carrier and have not received it to date should I contact them or the new servicing carrier?
a. All correspondence after January 1, 2007 should be directed to the new servicing carrier Beecher Carlson out of the new Rhode Island MMJUA offices at One Turks Head Place, Suite 200 Providence, RI 02903 Phone: 401-369-8240 Fax: 401-369-8241
2. What is my new contact information?
a. For billing questions and concerns: Bonnie Swann at bswann@beechercarlson.com
b. For underwriting and rating questions and concerns: Jerilynn Leahy jleahy@beechercarlson.com
3. What do I need to get a quote?
a. Prior to completing the application online please have available all personal information along with your RI state license number. Completion of the online application and OK by you will constitute an electronic signature.
4. Will my billing payment options change?
a. Your billing payment options will remain the same.
5. Where do I send my payments?
a. All payments will now be forwarded to the Rhode Island MMJUA office at 1 Turks Head Place, Suite 200, Providence, RI 02903
6. What do I do if I have a claim?
a. As a member, it is essential that you notify our office as early as possible if an incident occurs that may lead to a claim or if a claim has been made against you. Your claim specialist can then immediately go into action to protect you. Please log in and locate the Report a Claim tab, download the
Claim Advisory Notice and fax, along with any additional information that you may have to 401-369-8241.
7. What do I do if I forgot my password?
a.
Click here to obtain a new password.
8. How do I change my user name, password or security question?
a.
Click here to change your password. You have to login to make changes to your user profile.
9. What is credentialing and how can I get my report?
a. In order to qualify for privileges at a health care facility or to participate in a managed care organization, a physician must meet the criteria of the credentialing process. The review includes an examination of the physician’s education, license, certificates, evidence of malpractice insurance, and a claims history. The Rhode Island MMJUA can assist you with this process by providing a credentialing report that contains up-to-date information on your malpractice insurance policy and claims history. To obtain your certificate of insurance and current claims experience with the Rhode Island MMJUA please contact Jerilynn Leahy via email at
jleahy@beechercarlson.com or phone 401-369-8245
10. Will I ever be personally liable for a malpractice claim?
a. Possibly. If you are not covered at all or are inadequately covered by a medical malpractice insurance policy, you could become personally liable in a malpractice lawsuit.
11. What do the coverage limits mean?
a. A $1,000,000/$3,000,000 limit means that the most that would be paid on any medical
incident is $1,000,000 and the number of $1,000,000 claims that could be paid on your behalf in a year is 3, for a total annual aggregate of $3,000,000.
12. What is a "claims-made" insurance policy?
a. A "claims-made" policy covers claims made against you only while the policy is in effect. If purchasing this type of policy, you should be aware that "tail" coverage may need to be purchased.
13. What is a reporting endorsement or "tail" coverage?
a. Tail coverage is usually purchased when you terminate a claims-made policy for any reason and is purchased from the carrier that provided your original coverage. It allows you to continue reporting claims for the years that you were insured under your original policy
14. What is an "occurrence" insurance policy?
a. An "occurrence" policy covers you for alleged acts of negligence that occurred while the policy was in effect. It does not matter if the coverage is in effect at the time the claim is made.